Distance agreement

The Seller of the goods offered in this Online Shop, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, conclude the following Agreement:

  • The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the order placed in the online store;
  • General product description, composition, packaging and delivery method are described for each product individually. The seller informs that product information may be changed without notice;
  • The goods found in the online store are produced on an individual order, the production time of the goods is 2 - 3 working days;
  • In cases where the ordered product is not available or there are problems with the delivery, the Seller will inform the Buyer about this within one working day;
  • Product colors in real life may differ from those shown on the Internet due to monitor settings;
  • Product prices are shown separately for each product. The seller informs that the prices in the online store are variable, the price can be changed by the seller without notice.

Ordering and payment for goods

  • The Buyer orders goods through this website, specifying the type and quantity of goods to be ordered;
  • The Buyer has the option to pay for the goods using the payment tools embedded in the Online Shop or by paying the invoice prepared by the Seller and sent to the Buyer by e-mail corresponding to the order. The invoice is prepared electronically and is valid without a signature;
  • Seller sends the goods within 3-5 working days from the moment the Seller receives payment;
  • In urgent cases, if the Buyer needs faster dispatch, the Buyer informs the Seller about it in order to agree on the possibilities of faster dispatch;
  • Delivery costs depend on the delivery method chosen by the Buyer, the available delivery methods are:
        Latvia:
        Delivery using OMNIVA parcel, price - 3.00 EUR;
        Delivery using DPD parcel, price - 3.00 EUR;

        In the territory of the European Union:
        Delivery via Latvian Post, price - 10,00 EUR;
        Delivery via FedEx, price - 18,00 EUR.

        Outside the territory of the European Union:
        Delivery via Latvian Post, price - 14,00 EUR;
        Delivery via FedEx, price - 22,00 EUR. 

  • In cases where the Buyer wishes to receive the order using another delivery method, the Buyer must coordinate this with the Seller;
  • In cases where the preparation of the order was delayed, the Seller immediately informs the Buyer about the delay in the delivery of the order; 
  • The Seller is not responsible for the delay in the delivery of the goods, which is related to the delay of the delivery service provider chosen by the Buyer.

Refusal rights

  • The buyer has the right to refuse the ordered product or exchange it within 14 days from the moment of receiving the order by sending cancellation form to the Seller;
  • The Seller sends cancellation form to the Buyer by e-mail at the Buyer's request.
       The goods must not be used or otherwise damaged;
       The goods must be packed in their original packaging with the original trademarks and in their complete condition.
  • The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of cancellation. Any costs incurred in returning the goods to the Seller shall be borne by the Buyer;
  • The seller returns the money to the buyer`s bank account   within 14 days from the moment of receiving the goods;
  • In cases where the Buyer has asked for changes to be made in the goods and they are manufactured according to an individual order, the Seller does not accept the goods back or change them - MK 255 clause 22;
  • In the event that the Buyer wishes to exchange the goods, the expenses related to the exchange of goods shall be covered by the Buyer;
  • In cases where a product defect of the supplied goods is found, the Seller shall cover all costs related to the exchange or return of the goods;

Personalised products are NOT returnable or exchangeable!

Data processing

By entering the necessary information and placing an order, the Buyer confirms that he/she is familiar with and agrees that the data provided by him/her shall be used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees to receive notifications related to the processing of the Buyer's order to the e-mail address provided.

  • The Seller accepts responsibility that your private information (name, delivery address, etc.) will not be passed on to third parties, unless requested to do so by law enforcement authorities;
  • The Seller may request the following personal data from you for order processing, accounting purposes and to organise the delivery of products: name, address, telephone number and e-mail.
  • The data provided by the Customer is stored on the website developer's platform, on the Seller's computer and at the email address [email protected]. The data is protected and can only be accessed with a secure password.
  • The term of storage of the buyer`s data is 5 years.
  • The buyer has the right to - access his data, request data deletion, correct his data, request termination of data processing, the right to object to data processing, the right to withdraw consent.

We respect your privacy and will never use your data for a purpose that could limit your privacy.